HRSD Human Resources Service Delivery is a set of functionalities to manage workflows related to HR Services. Starting with onboarding of employees, through HR-related information dissemination, Knowledge Bases, Employee Portal, answers to HR-related questions, and management of Employee Lifecycle events.
HRSD includes and covers aspects of:
- HR services Catalogue management
- Lifecycle events & workflows (onboarding, separation, etc), Advanced Work Assignment
- HR Knowledge bases, Information content experiences and events, Internationalisation
- Employee Document management
- Sensitive Data security and accessibility.
ServiceNow HRSD can also be integrated with external HR systems.
The functionality of the product is quite powerful, but, like with anything in ServiceNow, it can be further customized and automated.
Marius Jan of FocusNow has just completed the ServiceNow HRSD Human Resources Service Delivery course package and is ready to help you in your ServiceNow journey. 🚀
Should you need any help with ServiceNow, let us know!