Focus Now on Service Management & AI – We are an ecosystem of 100+ ServiceNow, Atlassian, and HaloPSA experts ready to help you in your Service Management journey

What an AI Setup on Your Own Hardware Can Actually Do

July 29, 2026August 17, 2026FocusNow

FocusNow AI Club, meet-up #4 – 29 July 2026. The fourth AI Club session was a live walkthrough of an AI environment running on one machine at home – what…Continue readingWhat an AI Setup on Your Own Hardware Can Actually Do

Partnership

FocusNow Joins the Claude Partner Network

July 24, 2026July 24, 2026FocusNow

We’re excited to share that FocusNow has joined the Claude Partner Network, Anthropic’s program for companies building expertise around Claude. It’s a step that reflects where we’re headed: helping clients…Continue readingFocusNow Joins the Claude Partner Network

Conference

FocusNow at The ServiceNow IT Operating Model Reset, London

July 8, 2026August 17, 2026FocusNow

Our team travelled to London on July 8, 2026 for The IT Operating Model Reset, a ServiceNow event bringing together senior technology and transformation leaders to explore the foundations for…Continue readingFocusNow at The ServiceNow IT Operating Model Reset, London

Education

AI: From Sketch to Production Animation, Without Writing Code

June 30, 2026August 17, 2026FocusNow

FocusNow AI Club, meet-up #3 – 30 June 2026. The third AI Club session was a hands-on account of building a production interface animation entirely by prompt – what worked,…Continue readingAI: From Sketch to Production Animation, Without Writing Code

Education

AI: From Business Requirement to ServiceNow Configuration, Without Writing Code

May 28, 2026August 17, 2026FocusNow

FocusNow AI Club, meet-up #2 – 28 May 2026. The second AI Club session was built around a live demonstration: a working application, built in two days, that takes a…Continue readingAI: From Business Requirement to ServiceNow Configuration, Without Writing Code

Education

Where AI Actually Pays Off in ServiceNow – Notes from the First FocusNow AI Club

April 29, 2026August 17, 2026FocusNow

FocusNow AI Club, meet-up #1 – 29 April 2026. We started the FocusNow AI Club with a deliberately unglamorous format: everyone around the table, sharing what they actually do with…Continue readingWhere AI Actually Pays Off in ServiceNow – Notes from the First FocusNow AI Club

Conference

FocusNow at ServiceNow AI Summit 2026 in Copenhagen

April 9, 2026April 15, 2026FocusNow

The energy was electric, and the agenda was laser-focused. While the buzz around AI is everywhere, this summit moved past the hype into the ‘how-to’ of enterprise transformation. The conversations…Continue readingFocusNow at ServiceNow AI Summit 2026 in Copenhagen

Customers

Launch of ServiceNow IRM automated controls for one of the world’s top global insurers

April 7, 2026April 7, 2026FocusNow

Finished 2026 Q1 strong with a very important launch for one of the world’s top global insurers – implemented and successfully deployed first batch of Control Automations for the ServiceNow IRM solution.…Continue readingLaunch of ServiceNow IRM automated controls for one of the world’s top global insurers

Education

ServiceNow Strategic Portfolio Management Academy — First Edition Completed

March 13, 2026March 13, 2026FocusNow

We are happy to share that the first edition of the ServiceNow Strategic Portfolio Management (SPM) Academy, organized by FocusNow, has been successfully completed. The Academy began on January 15…Continue readingServiceNow Strategic Portfolio Management Academy — First Edition Completed

Customers

Global Energy Leader Goes Live with a New ServiceNow SPM Solution

February 23, 2026March 13, 2026FocusNow

At the end of February 2026, together with the Client teams, we successfully launched a new ServiceNow Strategic Portfolio Management (SPM) solution for a global Energy leader, replacing a legacy…Continue readingGlobal Energy Leader Goes Live with a New ServiceNow SPM Solution