GO-Live! IT Demand Management for a multinational manufacturer

It’s a GO-Live day! 🚀

Multinational manufacturer, with operations in Europe, Asia, and Australia, is starting IT Demand management in ServiceNow SPM (Strategic Portfolio Management).

In the end-to-end implementation our scope included:

  • Setup of Demand management process, fields, foundational data
  • Custom integration and bi-directional data exchange with an external Capital Investment approval tool
  • Additional Demand states
  • Multi Currency
  • Azure AD (Active Directory) Integration
  • Demand Screening
  • Training materials
  • User setup & management.

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