ServiceNow Enterprise Architecture (EA) is the primary package used to address the Enterprise Architecture needs of corporations 🏛️.
It links Business strategy with Application capabilities and their underlying Technical infrastructure.
Enterprise Architecture includes and covers aspects of:
👉 Application Portfolio
👉 Business Portfolio
👉 Information Portfolio
👉 Technology Portfolio
👉 Digital Integration Management
👉 Enterprise Modeling and Visualization.
ServiceNow Enterprise Architecture allows you to define Business Capabilities, link with Applications covering those capabilities, help with Application Rationalization process and indication and tracking of Technological models, underpinning those Applications. It also helps to define & manage Information flows/APIs, as well as visualise as-it and to-be Enterprise Architecture models.
The functionality of the product is quite powerful and comes with its own dedicated Enterprise Architecture Workspace. However, it is an integral part of the overall ServiceNow platform, utilizing information from organization (Business Units, Departments), to CSDM and CMDB elements, like Applications and Infrastructure elements. And, like with anything in ServiceNow, it can be further customized and automated.
We are helping our customers in their ServiceNow journeys – be it for IT or Business needs. Should you need any help or advice with ServiceNow, let us know! 🤝🚀