👩💼👨💼☕️ Start New Year by upgrading your skills & knowledge! Attend ServiceNow Strategic Portfolio Management SPM Academy, kicking-off on January 14, 2026 in Vilnius, Lithuania. ServiceNow SPM Academyby FocusNow.biz 👉…Continue readingServiceNow SPM Academy
Our clients are increasingly interested in leveraging ServiceNow’s AI capabilities to drive efficiency and insight across their organizations. Now Assist is ServiceNow’s AI assistant, with capabilities that expand with every…Continue readingNow Assist – ServiceNow AI Assistant
🛍️💕 ServiceNow has two products for the Retail industry:L Retail Service Management (RSM) is targeted for headquarter users (to solve issues raised by the stores) Retail Operations (RO) offers site-based…Continue readingServiceNow for the Retail industry
Out-of-the-box ServiceNow comes with a default theme called Polaris. It’s nice. ServiceNow platform designers spent significant effort to make users happy. However, you sometimes want the tool to match your…Continue readingShould ServiceNow look & feel represent your brand? 🤔
ServiceNow Enterprise Architecture (EA) is the primary package used to address the Enterprise Architecture needs of corporations 🏛️. It links Business strategy with Application capabilities and their underlying Technical infrastructure.…Continue readingServiceNow Enterprise Architecture
ServiceNow Discovery is the primary package used to auto-discover IT Assets (servers, network equipment, applications) and map them into CMDB (Configuration Management Database). CMDB is an integral part of any…Continue readingServiceNow Discovery
IRM Integrated Risk Management is the primary package of the ServiceNow GRC Governance, Risk & Compliance product family. IRM includes and covers aspects of:– GRC: Policy and Compliance;– GRC: Regulatory…Continue readingServiceNow GRC:IRM Integrated Risk Management
ServiceNow PPM is for managing all aspects of the Idea – Demand – Project – Program/Portfolio implementation lifecycle. It works well for any business as well as IT projects. The…Continue readingServiceNow PPM Project Portfolio Management
ServiceNow FSM is for managing all aspects of Field Services, where Field Agents need to go to customer/remote locations to perform their work, for e.g. inspection and repair of wind…Continue readingServiceNow FSM Field Service Management
ITSM is the primary family of Applications in ServiceNow, geared towards management of IT Services. It’s the original area of functionality, where ServiceNow as a system started and still is…Continue readingServiceNow ITSM IT Service Management
