ServiceNow Discovery is the primary package used to auto-discover IT Assets (servers, network equipment, applications) and map them into CMDB (Configuration Management Database). CMDB is an integral part of any…Continue readingServiceNow Discovery
IRM Integrated Risk Management is the primary package of the ServiceNow GRC Governance, Risk & Compliance product family. IRM includes and covers aspects of:– GRC: Policy and Compliance;– GRC: Regulatory…Continue readingServiceNow GRC:IRM Integrated Risk Management
ServiceNow PPM is for managing all aspects of the Idea – Demand – Project – Program/Portfolio implementation lifecycle. It works well for any business as well as IT projects. The…Continue readingServiceNow PPM Project Portfolio Management
ServiceNow FSM is for managing all aspects of Field Services, where Field Agents need to go to customer/remote locations to perform their work, for e.g. inspection and repair of wind…Continue readingServiceNow FSM Field Service Management
ITSM is the primary family of Applications in ServiceNow, geared towards management of IT Services. It’s the original area of functionality, where ServiceNow as a system started and still is…Continue readingServiceNow ITSM IT Service Management
ServiceNow, as a premier low-code/no-code workflow platform, is ideally suited to create corporate custom applications. In the most usual scenario, the company will already use ServiceNow as a tool and…Continue readingServiceNow Application Development
HRSD Human Resources Service Delivery is a set of functionalities to manage workflows related to HR Services. Starting with onboarding of employees, through HR-related information dissemination, Knowledge Bases, Employee Portal,…Continue readingServiceNow HRSD Human Resources Service Delivery